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» Report An Outage

Reporting Outages

Dial 1-800-323-9081.

You may be prompted to verify your area code and phone number.

Then, simply follow the operator's instructions.

Your Customer Response Center assures you that when your power is off, we're on the line.

1-800-323-9081

JACKSON OFFICE

P.O. Box 398, 1307 College Avenue  |  Jackson, Alabama 36545
Phone: (251) 246-9081 or 1-800-323-9081  |  Office Hours: 7:00 AM to 4:00 PM

CHATOM OFFICE

P.O. Box 453, Highway 17 North  |  Chatom, Alabama 36518
Phone: (251) 847-2302  |  Office Hours: 7:00 AM to 4:00 PM
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