What is an electric cooperative and how is it different?
An electric cooperative is a not-for-profit business owned by the people who use its service. The member-owners govern and set policies for the cooperative through a board of directors.
The board of directors consist of nine members of the cooperative, each representing a district of the service area. A director serves a three-year term and is elected by members at the annual meeting.
The cooperative business model is unique because it puts the member first. To us, you are not a customer; you are a member of our cooperative and without you, we would not exist.
Cooperatives always have the members’ best interest at heart and are determined to make a difference within the communities they serve–now and in the future.
What are capital credits?
Clarke-Washington EMC is a not-for-profit. Therefore, any money that is left over after all the expenses have been paid is returned to you, the member-owners.
When there are margins at the end of the year, they are allocated back to the member in the form of capital credits. All members receive a portion, according to how much power they used in that particular year that was retired.
How do I report a power outage?
It is always good to call and report an outage and if you noticed anything. Don’t rely on your neighbor to report the outage.
If there is an outage, please contact the Outage Department at 1-800-323-9081.
Our crews and staff are working as quickly as they can to get the power restored. The conditions they work in can be dangerous, and safety is a top priority at Clarke-Washington EMC.
What do I do if I see a downed power line
Report any downed power line immediately by calling the Outage Department at 1-800-323-9081.
If you or someone else is in danger, call 911.
How can I pay my bill?
Clarke-Washington EMC offers many ways to pay your bill.
You can find the options listed in the payment options tab in the menu or simply click the link below.